Impact - Stone

Impact and Sustainability

Instituto Stone

Impact and Sustainability

Since its conception, StoneCo has always had the ambition to positively impact people's lives, promoting a more competitive market with accessible solutions and resources for a diverse group of entrepreneurs across Brazil. Today, we serve over 3.5 million customers, thanks to a dedicated team of employees who serve our clients with care and respect. We have over 16,000 direct employees and over 25,000 employees in indirect roles, along with a significant investment in technology and software development.

We believe that by transforming one life, we impact all lives around it—an entire community, a city, and even an entire country.

Through strong governance, StoneCo is committed to making a continuous impact on sustainability. We strive to manage and measure our relationship with society, develop projects that support the communities where we operate, and empower our entrepreneurs. Additionally, we are dedicated to achieving ever-higher levels of performance, in aligmnent with international sustainability standards, while mitigating the company's social, environmental, and climate risks.

In 2024, we became signatories of the United Nations (UN) Global Compact, committing to align our actions with the Sustainable Development Goals (SDGs).
If you would like to learn more about our ESG initiatives, send us an email at [email protected]

StoneCo's Social, Environmental, and Governance Commitments

Our ESG agenda, based on the concept of double materiality, reflects the company’s commitment to generating positive impacts on society and the environment while promoting sustainable business growth. Based on this principle, we organize our initiatives to establish clear priorities, centralize efforts, and allocate resources strategically.

These priorities have been guided by the United Nations (UN) Sustainable Development Goals (SDGs) and approved by senior leadership, solidifying a long-term commitment to significant results aligned with the global sustainable development agenda.

Based on our material topics, we structure our efforts into four pillars, believing that this positioning amplifies the impact we generate:

Social Capital

We support today's and tomorrow's entrepreneurs in turning their dreams into reality, promoting access to opportunities, and
contributing to sustainable
socio-economic development.

Human Capital

We help each member of our team transform their unique skills into strengths, valuing quality of life while fostering a diverse and
safe environment.

Natural Capital

We continuously work to increase our efficiency and reduce the environmental impact
of our operations.

Governance

We reinforce trustworthy and transparent relationships with our stakeholders, offering solutions guided by integrity and responsibility in our operations.

We are committed to continuously working on these pillars, expanding our positive impact, and building a more sustainable future for all.

Community Development and Solidarity Capital

We seek to innovate and expand the impact of our business on our customers’ lives and the communities we are part of. Our goal is not only to act as agents of transformation but also to establish StoneCo as a benchmark for positive impact in the financial sector.

We aim to create opportunities, enable access, and promote inclusive economic development, allowing entrepreneurs to achieve greater stability, business growth, and a dignified income. With this objective, we develop each of our projects and initiatives:

Strategic Partnerships

Collaborating with organizations and institutions to foster social and economic initiatives, establishing alliances that enhance the reach and effectiveness of impact programs.

Entrepreneurial and Financial Education

Establishing and expanding financial education programs, as well as offering training and resources for entrepreneurs and businesses.

Community Engagement

Strengthening our commitment to local communities through investment in projects that promote local
social development.

Solidarity Capital

Creating opportunities and enabling access for entrepreneurs to grow their businesses, achieve greater stability, and earn a dignified income.

Sustainability Report

Check out our initiatives and efforts that reaffirm our commitment to transparency and responsibility with different audiences and how we generate positive impact:

Portuguese Annual Report

English Annual Report

Annual Report Summary

Portuguese Annual Report

English Annual Report

Key Policies and Guidelines

In the same year, the Sustainability and Financial Education Policy was established, defining guidelines for stakeholder relationships and addressing relevant topics for our business, reinforcing our dedication to responsible and sustainable practices.
Our actions are guided by principles, regulations, and policies that steer our decisions, ensuring alignment with priority topics for our business while promoting responsible and sustainable practices.
Check out some of these documents in full below:

Impact That Makes Brazil Move Forward

Launched in April 2024, Stone Institute is responsible for the social investment of StoneCo. The organization has solid governance, with Deliberative and Fiscal Councils, Impact Thesis guidelines, Project Selection Criteria, and continuous monitoring of results and impact with the supported organizations

More than just a social investment agent, Stone Institute was born out of the commitment to transforming realities, believing that a company's success is measured not only by its financial results but also by the positive impact it generates in society.

We are a catalyst for opportunities, strengthening initiatives that align with our purpose of building a more inclusive and prosperous future. Our work is guided by the conviction that structural changes require a long-term vision, ongoing dialogue, and partnerships that drive innovation in the social sector. Thus, we continue to build bridges between the present and the future, uniting purpose and action to leave a lasting legacy of transformation.

Our Numbers in 2024

74.802

young talents supported

480

entrepreneurs trained

10M+

invested